Privacy Policy

Renaissance Orlando Resort & Spa at Disney Springs® Area is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. It applies to all interactions with our hotel’s services and digital platforms.

Acceptance of Practices

By engaging with our services, you agree to the practices described in this policy. We may update this policy as needed to reflect operational, legal, or regulatory changes. Continued use of our services implies acceptance of any revised terms. If you do not agree with the terms, we ask that you refrain from using our services.

Information Handling

We respect your privacy and are committed to managing your personal information responsibly. Our policy details the types of data collected – such as contact details, preferences, and service usage – and how we use it to enhance your experience. We maintain transparency and ensure you have control over your data.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If such data is discovered, we promptly delete it from our systems.

Your Data Rights

You have the right to access, correct, or delete your personal information. For support regarding your data rights, please contact our Privacy Office.

Security Measures

Your information is protected using strong security protocols both online and offline. Only authorized personnel have access to sensitive data to ensure your privacy is respected at all times.

Policy Updates

This policy is reviewed regularly and updated to reflect any necessary changes. Please revisit this page periodically to stay informed.

Questions and Contact Information

For questions regarding this policy or your personal data, please contact:

Renaissance Orlando Resort & Spa

Attn: Privacy Office
1905 Hotel Plaza Boulevard
Lake Buena Vista, FL 32830
Phone: (407) 828-2828

Notice to California Residents

If you are a California resident, you have specific rights concerning your personal data under state law. Please refer to our website for detailed information on how to exercise these rights.